Frequently Asked Questions
Everything you need to know about our organic baby essentials.
What materials are used in your baby clothing?
We prioritize sustainability and comfort by using GOTS-certified organic cotton, bamboo fibers, and recycled materials that are gentle on sensitive newborn skin.
How long does shipping take?
Standard shipping usually takes 3-5 business days within the UK. International delivery times vary by location, typically ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unused and unwashed items in their original packaging. Please note that for hygiene reasons, certain products like breast pumps and teethers cannot be returned if the seal is broken.
How do I know what size to buy for my baby?
Each product page features a detailed size guide based on weight and length measurements. If you are between sizes, we recommend sizing up to ensure a comfortable fit for your growing little one.
Do you offer gift wrapping services?
Yes, we offer eco-friendly gift wrapping options at checkout, including a personalized handwritten note to make your gift extra special.
Are your products ethically sourced?
Absolutely. We partner exclusively with brands that adhere to fair trade practices and ethical manufacturing standards to ensure a positive impact on both people and the planet.